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The Great Supply Chain Podcast features discussions with supply chain leaders to understand what makes them tick, how they’re pushing the boundaries of the industry, challenging business norms, and reimagining the supply chain to equip their organizations for greatness. The world of supply chain is anything but boring. Tecsys’ Adam Polka and Bill Denbigh shine a light on logistics by putting a spotlight on the remarkable people who drive it. With over three decades in the supply chain industry, Tecsys is considered a visionary in the industry.
Episodes
Tuesday Feb 01, 2022
Tuesday Feb 01, 2022
In this episode, we chat with retail expert and vice president of Industry and Advanced Technology at Tecsys, Guy Courtin, to explore what convergence means for the world of 3PL, distributors, retailers, and customer satisfaction as we know it.
As the world becomes increasingly digitally enabled, the traditional role of supply chain is transforming and having dramatic impact on the retail fulfillment ecosystem. Today, both brand owners and 3PLs share the weight of the consumer experience, from sourcing to fulfillment; this is amplified as expectations rise within a quickly evolving omnichannel economy. The way brands, retailers and their 3PL partners respond to these changes will determine the future of the relationship they have with their customers.
Our guest, Guy Courtin, discusses this evolving ecosystem, its significance in the world of retail and beyond, and how supply chain is a mechanism for better customer service.
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